Delivery Information

Our team works hard to provide a smooth ordering and despatch service.  All orders are processed and sent out within 2 business days; however this may extend in periods of high volumes.  For urgent orders please call 0800 322 000 prior to placing the order.

Delivery Charges
Auckland                        $7.50
Rest of North Island       $12.50
South Island                   $17.50
Delivery Timeframe
North Island       2 – 3 business days
South Island       4 – 5 business days
Please allow extra time for rural deliveries.
Delivery Address Requirements
A physical street address is required as we cannot deliver to a PO Box address.
We currently only deliver to New Zealand addresses.

Track and Trace
An email, with a tracking link, will be sent to you once your product has been despatched. This will enable you to track and trace your order with the courier.
If there is no one available to sign for your order when the courier calls, a card will be left at the delivery address so you can arrange for re-delivery or collection.

Pick Up
We do not allow pick ups for online orders however, our Outlet Stores often stock similar products. For more information and store locations visit our Contact Us page.